Policies
Here at AAG Luxury Outdoors, we strive to offer you the most accurate information and competitive prices possible. However, there are a few things to keep in mind:
Pricing Updates:
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We may occasionally adjust product pricing or information. While we do our best to keep our website current, sometimes prices might not be reflected immediately.
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If you order an item before a price update, we'll notify you and offer you the option to cancel your order or pay the difference.
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Unfortunately, we cannot offer refunds for price reductions that happen after a purchase.
Matching Your Budget:
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We understand price matters! If you find a lower advertised price (including shipping) on the exact same item from a local or online competitor, just show us proof (ad, printout, photo, phone display) and we'll match it! In rare cases where the competitor's price falls below even our cost, we'll offer it to you at our cost plus shipping and handling.
Quote Reliability:
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We stand by our quotes! Prices on quotes are valid for 7 days from the date you receive them. This excludes special pricing, promotions, or manufacturer price increases. If a manufacturer raises their price, we'll update your quote and reach out to discuss your options.
Product Photos:
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Occasionally, we might use a product photo that doesn't perfectly match the specific item you're looking at. In these cases, we'll send you the exact item you order, even if it appears slightly different from the image. Always double-check the product details and specifications before you buy!
We're here to ensure a smooth and informative shopping experience. If you have any questions, don't hesitate to contact our friendly customer service team at 762-220-1427.